Terms of Service

1. Company Information

I’m Naomi, the maker behind EarthyGlow. I make candles by hand in the Netherlands using 100% soy wax.

Contact: earthyglowcandles@gmail.com

2. Products

I make each candle by hand, so colours, shapes and small details may vary a little. That’s part of what makes each one personal.

3. Prices & Payment

• All prices include VAT
• Orders are shipped after payment has been received in full.

4. Shipping Costs

• Shipping costs (NL) are €6.99, free for orders of €25 or more
• International shipping is €12.95, free for orders of €50 or more
• Estimated delivery: 3 to 7 business days after payment. Delivery times can vary.
• EarthyGlow is not responsible for delays caused by the carrier.

5. Warranty

Did your candle arrive damaged?

Please contact us within 48 hours, preferably with a photo of the damage. I’ll look into it with you and help find a solution.